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We provide a quality care service to people in their own home, mostly to older people but also to younger adults with disabilities, who wish to remain at home for as long as possible. Types of support may include:- personal care and bathing, toileting needs, getting up or going to bed, taking medication, making meals, snacks and drinks, feeling secure and safe at home, accessing appointments, going shopping / walking to the village/ having a coffee, light housework and domestic tasks, All our staff that we employ are local to the area, our recruitment processes are thorough and fair, our vision and values are made clear with high expectations from our staff to perform to the greatest level. Comprehensive assessments are conducted at the service users home before drawing up personalised plans of care respecting their requests, beliefs and choices. The preferred way in which care is delivered is balanced against the assessment of risk for each person and an offer of additional information or alternative care service is provided where at all possible. We recognise that accepting care staff into your own home is a big step to make. Consequently, the measures we take to ensure that our values and aims are acceptable to all who come into contact with us are in accordance with both current legislation and the fundamental standards set down by the Care Quality Commission (CQC) our regulatory body. To see our inspection report go to...
The Street 41 Ashtead
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