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As passionate as we are about communicating with our existing and potential clients on Facebook and Twitter, we feel the need to mention that this is not an “official” support resource, so please be patient if we are unable to resolve your issue via these methods. It may be necessary for us to refer you to our online help desk, or to arrange for a customer support rep to phone you. You agree, through your use of our social media resources, that you will not post any material which is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person’s privacy, adult material, or otherwise in violation of any International or United States Federal law. You also agree not to post any copyrighted material unless you own the copyright or you have written consent from the owner of the copyrighted material. Spam, flooding, advertisements, chain letters, pyramid schemes, and solicitations are also forbidden within the Lunarpages social spaces. We do not consider Facebook or Twitter an arena in which to speak about individual account activity for privacy reasons. In some case you may be requested to work with us through a support ticket and/or phone call. As always we will do our best to assist you.